At Youlite Pvt. Ltd., we are committed to providing a secure and transparent account experience. This policy explains how user accounts are created, secured, managed, and deleted within our app.

1. Account Creation & Login

Users can create and access their accounts using a simple OTP-based login system. During signup or login, only essential details such as name, phone number, and address are collected for order processing and delivery. All information is securely stored and handled as outlined in our Privacy Policy.

2. OTP Login Security

We use secure OTP authentication to protect user accounts. OTPs are sent only to the registered mobile number, ensuring safe and private access. Youlite Pvt. Ltd. never asks for OTPs through calls, messages, or emails, and users must keep their registered number secure.

3. User Privacy & Data Use

All personal details shared during login or account creation are treated with strict confidentiality. The information is used only for identification, order processing, and delivery purposes. We do not sell, misuse, or collect unnecessary personal data from users.

4. Account Deletion Request

Users may request deletion of their account at any time, and the process is simple and transparent. To delete an account, users can contact our support team through email at support@youlitestore.in or by phone at +91 8269233078. After receiving a valid request, deletion will be initiated promptly.

5. Data Deletion Timeline

Once an account deletion request is received, personal data is removed from our systems within 7–15 working days. However, certain order-related information may be retained temporarily for legal, tax, or compliance purposes as required by law.

6. Disabled or Suspended Accounts

Youlite Pvt. Ltd. may disable or suspend an account if fraudulent activity, misuse of offers, COD abuse, harassment, or policy violations are detected. Suspended accounts may require identity verification or further review before reactivation.

7. User Responsibilities

Users are responsible for ensuring that the information provided in their account is accurate and updated. Any suspicious activity, unauthorized login, or security concern should be reported to our support team immediately for assistance.

8. Support for Account Issues

For any concerns related to login, account access, deletion requests, or security issues, users can reach out to our support team via email at support@youlitestore.in or phone at +91 8269233078. Our team is always ready to provide help and guidance.